Back Office
Order Support Services
When it comes to business, maintaining efficient back-office operations is crucial to staying ahead. At TeleDial, we understand that seamless order support is the backbone of a successful business. For several years, we’ve provided customized back-office support services to clients across the US and Australia to enable them to focus on what matters most — growing their business
Our Back Office Support Services
TeleDial’s back office support services cover a wide range of operations, including:
Order Entry and Processing
Accurate and efficient order entry is critical to the success of your business. Our team handles everything from capturing orders to processing payments to ensure a smooth transaction process for your customers.
Inventory Management
Keeping track of your inventory can be a daunting task, especially as your business grows. We manage your inventory with precision, so you always have the right products in stock to meet customer demand.
Returns and Refunds Processing
Handling returns and refunds can be complex and time-consuming. TeleDial takes care of the entire process, from verifying return eligibility to processing refunds, so you can maintain customer satisfaction without the hassle
Customer Data Management
Accurate customer data is essential for effective communication and marketing. We manage and update your customer records, so your database is always current and reliable
Reporting and Analytics
Our advanced reporting tools provide you with detailed insights into your back-office operations. From order trends to inventory levels, you’ll have the data you need to make informed decisions and optimize your business processes
