TeleDial Call Center

Our call center services focus on inbound customer support and outbound telemarketing.
We are your partners in nurturing and growing your customer base.

Let's Work Together

Customized Call Center Solutions to Accelerate Your Business Growth

Our comprehensive range of call center services is designed to transform your business outcomes. TeleDial’s call center specialists are committed to deliver exceptional results without the burden of large investments or fixed overheads. We’ll take the calls for you so you can focus on growing your business.

Cost Efficient

Reduce overhead costs associated with hiring, training, and maintaining an in-house call center staff

Expertise and Quality

Access a team of trained professionals who specialize in customer service, ensuring high-quality interactions and support.

24/7 Support

Offer round-the-clock customer support to your customers without the need to manage different shifts or timezones internally

Risk Management

Reduce risks associated with employee turnover, compliance issues, and operational disruptions by relying on a specialized provider

Our Services

We have the expertise and resources to help your business thrive.

INBOUND CALL CENTER

Customer Support

Our call center is dedicated to delivering exceptional customer support to your customers. We handle inquiries, resolve issues, and ensure a positive experience for every caller.

Order Processing Support

Our efficient order support services ensure that all orders are handled promptly and that accurate data are captured and processed for each interaction.

Mobility Campaigns

We specialize in managing inbound mobility campaigns to ensure your customers receive the information and assistance they need, no matter the time or day they call in.

Omnichannel Contact Center

Our omnichannel contact center integrates various communication channels, including phone, email, chat, and social media to provide a seamless customer experience.

outbound CALL CENTER

Telemarketing

Our outbound telemarketing team is skilled in reaching out to potential customers, promoting your products or services, and generating leads. We provide targeted campaigns for our clients to expand their customer base.

Lead Generation

We provide targeted lead generation services to help you identify and connect with highly qualified prospects, boosting your sales and revenue. Our strategies are designed to meet the specific needs of our clients.

Healthcare

Our specialized outbound healthcare services support medical institutions and providers by offering patient outreach, appointment scheduling, and follow-up calls, all while ensuring compliance with industry standards in the US and Australia.

Why Choose TeleDial?

Experience and Expertise

With multiple years in the industry, we’re backed by our knowledge and experience to handle various call center functions effectively.

Cutomized Solution

Every business has different needs. Our solutions are tailored to meet your specific needs and goals – no matter the size of your business.

Dedicated Team

Our professional and dedicated team is committed to delivering high-quality service and ensuring customer satisfaction.

Advanced Technology

We use the latest technology to enhance our services and ensure efficient support while still being cost efficient.

About Us

TeleDial is a leading Philippine-based BPO company.

We are dedicated to revolutionizing customer service through innovative solutions. Our services can be customized to meet the evolving needs of your business.

We specialize in providing exceptional customer service, business process outsourcing, and solutions that drive operational efficiency and business growth. Our company’s service model enhances customer experience without significant upfront costs or costly overhead.

Find Out More